Terms & Conditions

Functions

Function organisers will be financially responsible for any damages caused by their guests to the venue, contents, and other property.

If extra cleaning is required, this will also be charged to the organisers.

No outside food or drink may be brought into the venue.

Menu choices and final numbers must be submitted and confirmed 7 days prior to the function.

All care will be taken to ensure guest property remains safe; however, we will not be held responsible for theft or damage to guest property.

A deposit is required to secure the function booking accompanied by a signed terms and conditions sheet.

A function will be considered tentative until the deposit is paid.

Tentative functions will only be held for 7 days.

Cancellations within 7 business days will incur loss of booking deposit.

Cancellations due to COVID restrictions are not permitted, however date amendments are applicable.

Cancellations will be assessed by the Functions Manager

Shipping Policy

All orders are available with a flat rate of $10. We aim to dispatch all orders within three working days of receipt of the order.

It should be noted that Victorian law requires that the recipient is 18 years or older and must either be the person who has ordered the product or the recipient of a gift from the person placing the order.

The recipient must sign for receipt of any package we send to them that contains alcohol.

As a supplier of alcohol ordered online, we are not legally able to instruct couriers to leave packages containing alcohol in a specified location at the address.

An email will be sent providing the details of the courier and a tracking number.

Click and Collect Policy

You can place an order for Click and Collect to be picked up from Grainery Lane 35 Armstrong Street N, Ballarat Central VIC 3350. Click and Collect is available during venue trading hours.

Store Terms

When purchasing through Grainery Lane’s online store you must confirm that you are of legal drinking age (Over 18 years of age in Australia, and that the order is for you or a gift for a recipient who is 18 years of age or older.).

All purchases are inclusive of GST (10%).

Deliveries are a flat rate of $10.

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